If you are unsatisfied with Mode for any reason, you may contact us within 30 days of purchase to process a return and full refund.

To qualify for a return, all of the following conditions must be met:

  • A return authorization must be requested from our customer service team within 30 days of your order date. To request a return, please contact us.

  • You must return the product to Mode with all accessories and parts originally included with your purchase.

Return postage is not included and will be deducted from your refund.

Once we receive your return, please allow us 5-7 business days to process your refund.

This return policy is only applicable to purchases made on and with a valid order number.